Facility rules and regulations
Visitors
- All Visitors are required to check in at Guest Services.
- All persons using the facility must present a valid ID, sign, or have a current Waiver on file at Guest Services.
- Anyone under the age of 12 must have adult supervision in the building at all times. An Adult is considered to be 18 years of age or older.
- Proper bands are required to be worn at all times (Those without the appropriate bands will be asked to leave.)
- Membership allows use of the Track, Upper Level Courts, Lower Level Courts, Fitness Center, Locker Room, and Shower
- Open Court and Track times are not guaranteed (Call Guest Services for availability – (816) 505-0404)
- Proper bands are required while using facility (Bands will be checked. Those without proper authorization will be asked to leave.)
- Proper fitness attire and footwear are required in Fitness Center
- Equipment may be rented with a Valid ID and payment of rental fee
- Only Hy-Vee Arena Staff are authorized to provide personal training on arena grounds
- Hy-Vee Arena is not responsible for lost or stolen items
- Hy-Vee Arena or hosted events take priority over Open Play
- Hy-Vee Arena reserves the right to restrict or refuse services
- IN CASE OF AN EMERGENCY CALL 911
NOT permitted on Hy-Vee Arena property:
- Smoking and tobacco products
- Outside food and drink
- Shoes with hard and/or marking soles
- Firearms
- Loitering
Main Entrance is located at the East side of the building.
- It is the only authorized access for entry or re-entry.
- All other doors on the main level and second level are for exiting and not intended for re-entry. Anyone found propping doors for re-entry will be asked to leave the facility.
Individuals who engage in unacceptable or irresponsible behavior will be asked to leave the facility. Repeat offenders may be banned from the facility for a determined amount of time based on the severity of their actions.
Track Rules
Track is currently available for advanced bookings only.
Be aware of activity when entering or exiting the track. No Standing on Track to view activities on the courts below.
All persons using the facility must present a valid ID, sign, or have a current Waiver on file at Guest Services.
Proper bands are required to use the Track. Bands will be checked.
Those without proper authorization will be asked to leave.
Anyone under the age of 12 must have adult supervision in the building at all times. An Adult is considered to be 18 years of age or older.
No Food, Gum or Beverages other than water allowed on the track.
Open Play Pass
• Monday-Friday 7:00am-10:00pm
• Saturday-Sunday 7:00am-10:00pm
Times are not guaranteed, please call ahead
